Dear Strategy 102: Staying Loyal to Your Loyal Customers

January 6, 2020

On this episode of Dear Strategy, we analyze a story about a retailer that decided to lift its standard price matching policies during the week of Black Friday. On the surface, it seems like this would be a good financial move. But is it worth upsetting some of your most loyal customers just to make a few extra bucks during this important time of year?

Visit our Blog to read the full post that goes along with this episode.

Subscribe to Our Mailing List to stay up to date on all the latest episodes.

If you’re interested in having Strategy Generation Company deliver a strategy workshop for your business, please visit us at


Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.